![]() Pay by credit, debit, some ATM cards or e-check. Call BillMatrix toll-free at 800.611.0964 to make a payment. Note: solar Net energy metering (NEM), master-metered customers and master-metered customers with sub-metered tenants are currently not eligible to participate in AMP.įor more information and assistance applying, fill out this form to be contacted by a Customer Service Representative. Sign in to your Spectrum Business account for the easiest way to view and pay your bill, watch TV, manage your account and more.Business Phone. Owe at least $500 or more on your gas and electric bill.īe a PG&E customer for at least 6 months, and have made at least one on-time payment. In order to be eligible for this plan, you must be a residential customer and meet all the following eligibility requirements.īe enrolled in one of PG&E's financial assistance programs, CARE or FERA. After twelve on-time payments of your monthly current charges, your eligible debt will be forgiven up to $8,000. The AMP program is another way to reduce your unpaid energy debts. With each on-time payment of your current charges, AMP will forgive 1/12 of the eligible debt you owed at the time of enrollment. Please MAIL your completed application and required documentation to:įor households larger than six, please call Spectrum for more information. See Application Pick-up Locations Mail To You: 2022 LIHEAP Gross Income Guidelines* Size of Household Eligibility is based on the household’s total monthly income, which cannot exceed the LIHEAP income guidelines below.įederal LIHEAP funds are for households with low incomes and high energy costs, prioritizing households with elderly, disabled persons and/or children five and under. Assistance is in the form of a direct payment to the utility company on behalf of an eligible applicant. Then you will find the billing section by clicking Pay My Bill or Make a Payment. ![]() LIHEAP is a federally-funded program to help low-income households pay their energy bills. After arriving on the Spectrum home page, sign in to your account. Please remember we are a non emergency program. The process could take up to 8-10 weeks for the State to credit your PG&E account. We will notify you by postcards or email the dollar amount when we have processed your application. ![]() PLEASE DO NOT CALL FOR STATUS OF APPLICATIONS. Applications to print are listed in the left column, and you can also apply online or request that an application is mailed to you. COVID-19 Update: We are working with limited staffing to process applications. ![]()
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